{"id":1492,"date":"2024-10-17T12:28:58","date_gmt":"2024-10-17T15:28:58","guid":{"rendered":"https:\/\/www.sysmap.com.br\/techblog\/?p=1492"},"modified":"2024-11-26T14:25:08","modified_gmt":"2024-11-26T17:25:08","slug":"dreamforce-prepare-se-para-a-terceira-onda-de-ia","status":"publish","type":"post","link":"https:\/\/www.sysmap.com.br\/techblog\/dreamforce-prepare-se-para-a-terceira-onda-de-ia\/","title":{"rendered":"Dreamforce: prepare-se para a terceira onda de IA"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1492\" class=\"elementor elementor-1492\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-61d0007 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"61d0007\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-dcf673f\" data-id=\"dcf673f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0b49bb0 elementor-widget elementor-widget-text-editor\" data-id=\"0b49bb0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>O maior evento global do ecossistema Salesforce, o Dreamforce, que ocorreu entre os dias 17 e 19 de setembro em S\u00e3o Francisco, Calif\u00f3rnia, teve a presen\u00e7a dos especialistas de Salesforce da SysMap. E nesse post, eles compartilham algumas dicas sobre como voc\u00ea pode se preparar para as certifica\u00e7\u00f5es que a Salesforce disponibilizou gratuitamente! Al\u00e9m disso, eles nos contaram um pouco mais sobre como foi a experi\u00eancia de interagir com novos produtos e solu\u00e7\u00f5es, al\u00e9m de usufruir de sess\u00f5es t\u00e9cnicas, workshops e laborat\u00f3rios pr\u00e1ticos, que fortaleceram o aprendizado e a troca de experi\u00eancias.<\/p><h1><b>Agentes de IA, a grande aposta da Salesforce<\/b><\/h1>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-78611950 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"78611950\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3751c65c\" data-id=\"3751c65c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7fec4037 elementor-widget elementor-widget-text-editor\" data-id=\"7fec4037\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>O grande destaque do evento foi a apresenta\u00e7\u00e3o do Agentforce, que promete revolucionar a forma como as empresas interagem com seus clientes e otimizam suas opera\u00e7\u00f5es. Esta plataforma dever\u00e1 estar integrada com todas as nuvens do Salesforce (Sales, Service, Marketing, Commerce e Data Cloud), e permite a cria\u00e7\u00e3o de agentes aut\u00f4nomos de IA.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-420b907 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"420b907\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-df9a908\" data-id=\"df9a908\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0f225d0 elementor-widget elementor-widget-video\" data-id=\"0f225d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/www.youtube.com\\\/watch?v=5GFGTuCONJc&amp;t=4s&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-04b9b06\" data-id=\"04b9b06\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b00049e elementor-widget elementor-widget-text-editor\" data-id=\"b00049e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Tais agentes podem realizar tarefas como atendimento ao cliente, qualifica\u00e7\u00e3o de leads e otimiza\u00e7\u00e3o de campanhas de marketing de forma independente, sem a necessidade de interven\u00e7\u00e3o humana. O CEO da Salesforce, Marc Benioff, destacou que os agentes fazem parte da &#8220;terceira onda de IA&#8221;. O Agent Builder, uma ferramenta de <span style=\"font-style: italic;\">low-code<\/span> que \u00e9 a evolu\u00e7\u00e3o do <a href=\"https:\/\/www.sysmap.com.br\/techblog\/quick-start-para-o-einstein-copilot\/\" target=\"_blank\" rel=\"noopener\"><ins>Einstein Copilot<\/ins><\/a>, servir\u00e1 para facilitar a cria\u00e7\u00e3o de agentes personalizados. Atlas, o \u201cc\u00e9rebro\u201d por tr\u00e1s do Agentforce, \u00e9 uma <i>engine <\/i>avan\u00e7ada de IA que analisa fluxos de trabalho, toma decis\u00f5es com base em prefer\u00eancias de clientes e faz ajustes em tempo real. A plataforma inclui mais de 100 casos de uso e prompts prontos para serem usados em diferentes setores.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-be89790 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"be89790\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a2d60f7\" data-id=\"a2d60f7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-434eb2c elementor-widget elementor-widget-text-editor\" data-id=\"434eb2c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>De acordo com as notas de lan\u00e7amento da release de Inverno de 2025, a maior mudan\u00e7a estrutural do Einstein Copilot para o Agentforce \u00e9 o agrupamento de Topics, que podem conter Actions. Resumidamente, agora h\u00e1 um m\u00f3dulo de LLM (Large Language Model) que identifica T\u00f3picos, e pode executar A\u00e7\u00f5es que voc\u00ea descreve, removendo comportamentos indesejados por meio de &#8220;guardrails&#8221; (mecanismos de seguran\u00e7a). Para garantir uma opera\u00e7\u00e3o segura, \u00e9 necess\u00e1rio fornecer os dados de maneira adequada e controlar as a\u00e7\u00f5es que o modelo realiza. Al\u00e9m disso, ele oferece uma interface amig\u00e1vel que permite a cria\u00e7\u00e3o de a\u00e7\u00f5es atrav\u00e9s de &#8220;prompts&#8221;.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-192158a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"192158a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-6a855f5\" data-id=\"6a855f5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a89b38a elementor-widget elementor-widget-image\" data-id=\"a89b38a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/unnamed.png\" class=\"attachment-large size-large wp-image-1525\" alt=\"\" srcset=\"https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/unnamed.png 512w, https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/unnamed-300x300.png 300w, https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/unnamed-150x150.png 150w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-b004387\" data-id=\"b004387\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-15bceac elementor-widget elementor-widget-text-editor\" data-id=\"15bceac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/trailhead.salesforce.com\/users\/strailhead\/trailmixes\/awt-agentforce\" target=\"_blank\" rel=\"noopener\"><b><ins>Voc\u00ea pode aprender sobre como realizar estas configura\u00e7\u00f5es rapidamente atrav\u00e9s desta Trailmix.<\/ins><\/b><\/a>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3d03039 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3d03039\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2aeda37\" data-id=\"2aeda37\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-37438df elementor-widget elementor-widget-text-editor\" data-id=\"37438df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tA Salesforce tamb\u00e9m anunciou novas parcerias estrat\u00e9gicas com <a href=\"https:\/\/www.salesforce.com\/news\/press-releases\/2024\/09\/17\/nvidia-ai-agent-partnership\/\" target=\"_blank\" rel=\"noopener\"><ins>Nvidia<\/ins><\/a> e <a href=\"https:\/\/www.salesforce.com\/news\/press-releases\/2023\/09\/12\/salesforce-google-workspace-ai-partnership\/\" target=\"_blank\" rel=\"noopener\"><ins>Google<\/ins><\/a> para estender as capacidades do Agentforce. O Google est\u00e1 ajudando a construir agentes que automatizam intera\u00e7\u00f5es entre aplicativos do Google Workspace, como a gera\u00e7\u00e3o autom\u00e1tica de documentos.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd3193b elementor-widget elementor-widget-testimonial\" data-id=\"fd3193b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"testimonial.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial-wrapper\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial-content\">\"Com a Nvidia, estamos liderando a terceira onda da revolu\u00e7\u00e3o da IA \u2014 indo al\u00e9m dos copilotos e chegando nos humanos e agentes inteligentes trabalhando juntos para impulsionar o sucesso do cliente. Ao combinar a plataforma de IA da Nvidia com o Agentforce, estamos potencializando o desempenho da IA e criando avatares digitais din\u00e2micos, proporcionando experi\u00eancias mais envolventes, inteligentes e imersivas para o cliente do que nunca.\u201d<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-testimonial-meta elementor-has-image elementor-testimonial-image-position-aside\">\n\t\t\t\t<div class=\"elementor-testimonial-meta-inner\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial-image\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"1200\" src=\"https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/Marc_Benioff.jpg\" class=\"attachment-full size-full wp-image-1502\" alt=\"\" srcset=\"https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/Marc_Benioff.jpg 800w, https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/Marc_Benioff-200x300.jpg 200w, https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/Marc_Benioff-683x1024.jpg 683w, https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/Marc_Benioff-768x1152.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial-details\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial-name\">Marc Benioff<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial-job\">CEO da Salesforce<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-aaeca1e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"aaeca1e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3e9d8b3\" data-id=\"3e9d8b3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-aa8af7b elementor-widget elementor-widget-text-editor\" data-id=\"aa8af7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1><b>Certifica\u00e7\u00f5es gratuitas de IA at\u00e9 final de 2025<\/b><\/h1><p>A Salesforce est\u00e1 oferecendo gratuitamente os exames de certifica\u00e7\u00e3o de <a href=\"https:\/\/trailhead.salesforce.com\/credentials\/aispecialist\" target=\"_blank\" rel=\"noopener\"><span role=\"link\"><ins>AI Specialist<\/ins><\/span><\/a> e <a href=\"https:\/\/trailhead.salesforce.com\/en\/credentials\/aiassociate?&amp;utm_source=salesforce&amp;utm_medium=blog-360&amp;utm_campaign=trailblazer_blog&amp;utm_content=learning_jul24_learnaiskills&amp;icid=SFBLOG:tbc-blog:7010M0000025ltGQAQ&amp;_ga=2.116707398.1972534139.1728582724-1562376706.1728582724\" target=\"_blank\" rel=\"noopener\"><span role=\"link\"><ins>AI Associate<\/ins><\/span><\/a>. Esta \u00e9 uma excelente oportunidade para voc\u00ea expandir suas habilidades e certifica\u00e7\u00f5es em IA Salesforce. Nosso especialista, que obteve duas certifica\u00e7\u00f5es no evento, complementa que o certificado AI Associate \u00e9 o primeiro passo e \u00e9 relativamente f\u00e1cil de obter. J\u00e1 o Specialist requer um pouco mais de estudo e entendimento.<\/p><p>Detalhes importantes:<\/p><ul><li class=\"scriptor-listItemlist!list-64c6d23a-4327-4364-a935-e58db3fe993f0\">Per\u00edodo da gratuidade: De 23 de setembro de 2024 a 31 de dezembro de 2025<\/li><li class=\"scriptor-listItemlist!list-64c6d23a-4327-4364-a935-e58db3fe993f0\">A gratuidade vale apenas para a primeira tentativa. Em caso de reprova\u00e7\u00e3o, novas tentativas ter\u00e3o o custo de 50 d\u00f3lares para o AI Associate, e 100 d\u00f3lares para o AI Specialist.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d23d540 elementor-widget elementor-widget-text-editor\" data-id=\"d23d540\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong>Como se inscrever<\/strong><\/h3>\n<ol>\n \t<li>Acesse o <a href=\"https:\/\/www.webassessor.com\/salesforce\" target=\"_blank\" rel=\"noopener\"><ins>Webassessor<\/ins> <\/a>e fa\u00e7a login<\/li>\n \t<li>Clique em &#8220;Register For An Exam&#8221;<\/li>\n \t<li>Encontre AI Associate em &#8220;Associate Exams&#8221; e AI Specialist em &#8220;Administrator Exams&#8221;<\/li>\n \t<li>Clique em &#8220;Register&#8221;<\/li>\n \t<li>Selecione data e hora\n<img decoding=\"async\" class=\"aligncenter wp-image-1504 size-full\" src=\"https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/image2-31-1024x426-1.png\" alt=\"\" width=\"512\" height=\"213\" srcset=\"https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/image2-31-1024x426-1.png 1024w, https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/image2-31-1024x426-1-300x125.png 300w, https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/image2-31-1024x426-1-768x320.png 768w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/li>\n \t<li>Finalize o processo de checkout<\/li>\n<\/ol>\n<div><span style=\"color: #27425b; font-family: Open Sans;\">\u00a0<\/span><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1505 size-large\" style=\"font-size: 1rem;\" src=\"https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/image3-26-1024x558.png\" alt=\"\" width=\"512\" height=\"279\" srcset=\"https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/image3-26-1024x558.png 1024w, https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/image3-26-300x164.png 300w, https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/image3-26-768x419.png 768w, https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/image3-26.png 1477w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/> O treinamento para as certifica\u00e7\u00f5es \u00e9 gratuito. Confira nossas indica\u00e7\u00f5es de conte\u00fado para se preparar para o exame:<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0964bd6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0964bd6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-510d233\" data-id=\"510d233\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0db5834 elementor-widget elementor-widget-image\" data-id=\"0db5834\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/trailhead.salesforce.com\/pt-BR\/users\/strailhead\/trailmixes\/prepare-for-your-salesforce-ai-associate-credential\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/ai_associate_th-1-150x150.png\" class=\"attachment-thumbnail size-thumbnail wp-image-1537\" alt=\"\" srcset=\"https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/ai_associate_th-1-150x150.png 150w, https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/ai_associate_th-1-300x300.png 300w, https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/ai_associate_th-1.png 759w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-524a10f\" data-id=\"524a10f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-056a87f elementor-widget elementor-widget-image\" data-id=\"056a87f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/academy.cloudpadhle.com\/courses\/Salesforce-AI-Associate-Certification-Exam-Practice-Sets-6555ecd7e4b06d7a82617efd\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/practice_ai-150x150.png\" class=\"attachment-thumbnail size-thumbnail wp-image-1553\" alt=\"\" srcset=\"https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/practice_ai-150x150.png 150w, https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/practice_ai-300x300.png 300w, https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/practice_ai.png 759w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-9c7b4bf\" data-id=\"9c7b4bf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4517faa elementor-widget elementor-widget-image\" data-id=\"4517faa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/dineshyadav.com\/salesforce-certified-ai-associate-practice-questions\/\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/practice_assoc-150x150.png\" class=\"attachment-thumbnail size-thumbnail wp-image-1558\" alt=\"\" srcset=\"https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/practice_assoc-150x150.png 150w, https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/practice_assoc-300x300.png 300w, https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/practice_assoc.png 760w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-24fd22f\" data-id=\"24fd22f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2aeeeaf elementor-widget elementor-widget-image\" data-id=\"2aeeeaf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/dineshyadav.com\/salesforce-certified-ai-associate\/\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/how_to_assoc-150x150.png\" class=\"attachment-thumbnail size-thumbnail wp-image-1562\" alt=\"\" srcset=\"https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/how_to_assoc-150x150.png 150w, https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/how_to_assoc-300x300.png 300w, https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/how_to_assoc.png 759w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-37ee417 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"37ee417\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-04ffbaf\" data-id=\"04ffbaf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c9c9dac elementor-widget elementor-widget-image\" data-id=\"c9c9dac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/trailhead.salesforce.com\/pt-BR\/content\/learn\/trails\/drive-productivity-with-einstein-ai\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/ai_specialist_th-150x150.png\" class=\"attachment-thumbnail size-thumbnail wp-image-1548\" alt=\"\" srcset=\"https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/ai_specialist_th-150x150.png 150w, https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/ai_specialist_th-300x300.png 300w, https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/ai_specialist_th.png 759w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-7c74a70\" data-id=\"7c74a70\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-726f080 elementor-widget elementor-widget-image\" data-id=\"726f080\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/trailhead.salesforce.com\/modules?skills=artificial_intelligence_and_machine_learning&#038;sort=RELEVANCE\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/module_library-150x150.png\" class=\"attachment-thumbnail size-thumbnail wp-image-1552\" alt=\"\" srcset=\"https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/module_library-150x150.png 150w, https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/module_library-300x300.png 300w, https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/module_library.png 759w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-1a52cae\" data-id=\"1a52cae\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-763c25c elementor-widget elementor-widget-image\" data-id=\"763c25c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/dineshyadav.com\/salesforce-certified-ai-specialist-exam-practice-questions\/\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/practice_spec-150x150.png\" class=\"attachment-thumbnail size-thumbnail wp-image-1554\" alt=\"\" srcset=\"https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/practice_spec-150x150.png 150w, https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/practice_spec-300x300.png 300w, https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/practice_spec.png 759w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-222bf35\" data-id=\"222bf35\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6ec4229 elementor-widget elementor-widget-image\" data-id=\"6ec4229\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/dineshyadav.com\/how-to-pass-salesforce-certified-ai-specialist-exam\/\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/how_to_spe-150x150.png\" class=\"attachment-thumbnail size-thumbnail wp-image-1563\" alt=\"\" srcset=\"https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/how_to_spe-150x150.png 150w, https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/how_to_spe-300x300.png 300w, https:\/\/www.sysmap.com.br\/techblog\/wp-content\/uploads\/2024\/10\/how_to_spe.png 759w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3c58913 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3c58913\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-54b5e92\" data-id=\"54b5e92\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b635d1a elementor-widget elementor-widget-text-editor\" data-id=\"b635d1a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1><b>Para al\u00e9m do Agentforce<\/b><\/h1><p>Nem tudo foi sobre o Agentforce. A Data Cloud, base de toda a plataforma Salesforce, tamb\u00e9m teve melhorias anunciadas no evento. Agora, al\u00e9m de gerenciar dados estruturados, ela oferece suporte a dados n\u00e3o estruturados, como v\u00eddeos e \u00e1udios, que podem ser processados nativamente para gerar insights mais profundos. Isso \u00e9 importante para empresas que dependem de intera\u00e7\u00f5es com clientes via chamadas, videoconfer\u00eancias ou webinars. A Salesforce adicionou 50 novos conectores pr\u00e9-constru\u00eddos, totalizando agora mais de 200, permitindo uma integra\u00e7\u00e3o mais ampla entre plataformas e sistemas externos. Houve tamb\u00e9m grande destaque para novas funcionalidades do Flow, que reduzem o esfor\u00e7o e tempo de desenvolvimento de projetos complexos.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>O maior evento global do ecossistema Salesforce, o Dreamforce, que ocorreu entre os dias 17 e 19 de setembro em S\u00e3o Francisco, Calif\u00f3rnia, teve a presen\u00e7a dos especialistas de Salesforce da SysMap, Andr\u00e9 Barbieri e Marcelo Giacomo. E nesse post, eles compartilham algumas dicas sobre o que viram por l\u00e1. Confira!<\/p>\n","protected":false},"author":8,"featured_media":1697,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11,2],"tags":[18,19,13],"class_list":["post-1492","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-salesforce","category-tecnologia","tag-agentforce","tag-inteligencia-artificial","tag-salesforce"],"_links":{"self":[{"href":"https:\/\/www.sysmap.com.br\/techblog\/wp-json\/wp\/v2\/posts\/1492","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sysmap.com.br\/techblog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sysmap.com.br\/techblog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sysmap.com.br\/techblog\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sysmap.com.br\/techblog\/wp-json\/wp\/v2\/comments?post=1492"}],"version-history":[{"count":165,"href":"https:\/\/www.sysmap.com.br\/techblog\/wp-json\/wp\/v2\/posts\/1492\/revisions"}],"predecessor-version":[{"id":1761,"href":"https:\/\/www.sysmap.com.br\/techblog\/wp-json\/wp\/v2\/posts\/1492\/revisions\/1761"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sysmap.com.br\/techblog\/wp-json\/wp\/v2\/media\/1697"}],"wp:attachment":[{"href":"https:\/\/www.sysmap.com.br\/techblog\/wp-json\/wp\/v2\/media?parent=1492"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sysmap.com.br\/techblog\/wp-json\/wp\/v2\/categories?post=1492"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sysmap.com.br\/techblog\/wp-json\/wp\/v2\/tags?post=1492"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}